What stops by 1 October, and how customers feel it
Four changes hitting UK businesses around 1 October: what stops, how customers feel it, and what to do this week.
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The HAILO blog
Practical writing on operations, process intelligence and AI adoption for small and mid-sized businesses. Plus news from the communities we work in.
Neighbours helping neighbours: our work with CDA Herts on digital inclusion
For older and isolated people in rural Hertfordshire, an app update or a verification code can be the thing that locks them out.
Why a small operations firm spent September giving back
We help businesses fix the way work gets done. This month we put the same energy into the communities around us, with One YMCA and CDA Herts.
420 km for One YMCA: Team Hailo-Ops on the 140 Challenge
Three of us walked and ran 140 km each this September for young people who need a safe place to live. We passed our target with ten days to go.
How to choose an operations consultancy for a UK SMB
A buyer's guide to operations consultancies for UK SMBs: the five types of provider, what each costs, and the questions that separate them.
How to improve efficiency without hiring more staff
Capacity, not headcount. A guide for UK SMBs on finding the hours already inside the business: where to look and what to automate first.
How to fix spreadsheet sprawl without a rebuild
Spreadsheet sprawl costs UK SMBs hours every week and hides real risk. A five-step method to find, consolidate and replace them in the right order.
Thank you One YMCA 140 Challenge
We raised £1,232.46 for One YMCA. Thank you.
Our final total for the 140 Challenge, plus £209.25 in Gift Aid.
Read the story of our 420 km